نام فایل : مدیریت تغییر 30 ص

فرمت : .doc

تعداد صفحه/اسلاید : 27

حجم : 117 کیلوبایت

Change management
There is considerable overlap and confusion between change management, change control and configuration management. The definition below does not yet integrate these.
Change management is an important process, because it can deliver vast benefits (by improving the system and thereby satisfying
customer needs
), but also enormous problems (by ruining the system and/or mixing up the change administration). Furthermore, at least for the
Information Technology
domain, more funds and work are put into system maintenance (which involves change management) than to the initial creation of a system. Typical investment by organizations during initial implementation of large ERP systems is 15-20% of overall budget.
In the same vein, Hinley describes two of
Lehman’s

laws
of
software
evolution: the law of continuing change (i.e. systems that are used must change or automatically become less useful) and the law of increasing complexity (i.e. through changes the structure of a system becomes ever more complex and more resources are needed to simplify it).
The field of manufacturing is nowadays also confronted with many changes due to increasing and worldwide
...